Contact Customer Service

At IBC, it is our pleasure to assist our clients in the most convenient manner possible.

A dedicated customer service representative will reply within one business day.


Does your tracking number begin with UJ or LX?


You must contact the retail or online store where you made your purchase for more information.


You can also find more information by visiting your country's post office website to continue tracking your package.

Looking to manage all of your e-commerce shipments through one portal?