IBC
INFORMATION TECHNOLOGY
SERVICES
For all IBC customers, tracking and tracing is just a keystroke away.

With services so innovative, IBC meets your ever-changing IT requirements - on your terms.
For all customers who ship with IBC, our proprietary PACTRAKTM software constantly tracks the movement of every shipment in our system. With it, all IBC customers have access to the ultimate in shipping information control. PACTRAK provides you with a number of advanced ways to communicate directly with IBC:
PACTRAK TM Autofax
The PACTRAKTM Autofax system, when requested, guarantees that you'll receive a fax containing the disposition information for all packages sent out the previous day. No phone calls, no hassle. PACTRAK Autofax can also be customized to provide you with whatever information you need, whenever you want it. Now available via email!
PACTRAK TM Web
Track any shipment, 24 hours a day, seven days a week, to see the updated status of your shipment via the Internet.
PACTRAK TM Online Air Waybills
PACTRAKTM Online Air Waybills allow anyone with a PC, web access, and a laser printer to generate Air Waybills online. No need to keep track of shipping supplies. Just click to print your shipping documentation right from your desk.
PACTRAK TM Net
PACTRAKTM Net, the ultimate option, assures the customer that all shipment details are instantly available by providing live, real-time status and data on all packages. PACTRAK Net also provides the most up-to-date information on whom to call should you have questions or concerns. More extensive reporting options are also available, as well as schedule updates, complete worldwide office details, real-time pricing, and the ability to send correspondence to any employee via IBC's internal electronic messaging service.
Large Volume Customers
For large volume customers, IBC IT Services represent a highly advanced plug-n-play, turnkey resource for customized billing, tracking, and reporting. We integrate our systems with yours, in your native format, resulting in an ease and flexibility that's unmatched in the transportation industry.
Many transportation and courier services throughout the industry use these solutions for their own businesses; they can take advantage of our technologies, providing their customers with highly detailed shipment information, and host nothing at their sites. We make it that easy.
Our customized billing solutions can provide you electronic or paper bills — your choice — detailed by division, product, or project. Automated billing is also a popular option.
For reporting, our technologies open up a world of possibilities. No matter what the channel, you can have reports delivered to you in any format, for any tracking number. We can even give a full status report of items before they ship.